For definitions, see our General Terms and Conditions as set out on our website
We guarantee you that the product will be free from defects in materials and workmanship. We will without charge for labour or parts, repair or replace the product or it is defective.
The Guarantee does not cover transport costs and risks associated with transport of your product to us if you chose to ship the product.
The Guarantee does not cover:
Periodic maintenance and repair or parts replacement due to wear and tear.
Repair or attempted repair by persons who are not employees of Precision Golf Limited
We may refuse free-of-charge guarantee service if the defects are caused by you.
If the Agreement with you is not performed or is improperly performed by us, follow-up arrangements will be made to rectify the problem.
Should you have any complaints regarding services or products received from us, please send an email to firstname.lastname@example.org detailing the nature of your complaint. We will acknowledge the complaint within 5 working days and provide a likely timescale for resolving the problem while keeping you informed about progress. All complaints will be dealt with as soon as possible.